Plumbing Services in Candor

The customer contacted Pride Plumbing about unusual noises coming from their 40-gallon electric Rheem PROE40-M2-RH95 water heater, which had been resolved by turning off the breaker. The unit, five years old, did not produce any sounds during our inspection. We examined the unit's connections and components, ensuring everything was functioning correctly. We also tested the hot water temperature at various points in the home, finding no issues. An electrical box was wired to the water heater, potentially linked to the problem. The issue remains unresolved, requiring further investigation.

Pride Plumbing was called out to assess a situation involving a recently installed 80-gallon A.O. Smith water heater that led to increased water and electric bills. The homeowner was concerned about the high costs and suspected an issue with the installation. We first checked the water temperature, which was 125 degrees, and noticed the temperature and pressure relief valve (T&P) was constantly running. We also found that the pressure relief valve (PRV) was not installed, resulting in a dangerously high pressure of 160 psi. We explained the issues and provided cost estimates for installing a PRV, replacing the T&P, and testing or replacing the heating elements if necessary. The homeowner plans to contact the original installers for assistance, and if needed, will call us for the repairs.

Pride Plumbing was called out for a water leak originating from the area beneath the kitchen sink. Upon closer examination, we discovered that the gasket beneath the basket strainer had been improperly crimped, leading to the leakage. We promptly replaced the faulty gasket with a new one, ensuring a proper fit and seal. After completing the repair, we conducted a comprehensive test to confirm that the leak had been successfully resolved. The sink is now functioning optimally, with no signs of leakage detected.

Pride Plumbing came out and assessed a clogged bathroom sink drain and a broken American Standard toilet flush handle. For the sink, we used a small sewer machine to clear the drain line of hair and debris. After running water through the drain multiple times, we confirmed that the issue was resolved and checked for any leaks, ensuring everything was functioning properly. Regarding the toilet, we replaced the handle and tested it to ensure it worked correctly. However, we found that the fill valve was beginning to fail, preventing the water from filling the bowl adequately. This required holding down the handle to achieve a proper flush. There is no warranty on stoppages due to cast iron pipe degradation, but the new toilet handle comes with a one-year warranty.

Pride Plumbing was called out for no hot water from a 50-gallon electric A.O. Smith ENS-50 water heater. Our inspection and tests determined that one of the unit's thermostats had tripped. We reset the thermostat, waited a few minutes, tested the water temperature, and the unit was operating properly. We also provided a cost estimate to either rebuild (by replacing the elements and thermostats) or replace the unit with a new 50-gallon electric model. This would include draining, removing and disposing of the old water heater; installing water heater pads, the new water heater, ball water shut-off valves, PEX and stainless steel water supply lines to the water heater's water connections, a brass drain valve, connecting the unit’s electrical connections (adding a Romex connector), bleeding the air out of the water lines, ensuring that the unit’s temperature and pressure (T&P) relief valve was properly vented, and setting the unit to its appropriate operating temperature.