Reviews


Recent Jobs and Reviews

Rated 5.0 out of 5 stars based on 1 customer reviews

At a glance

Pride Plumbing Services has completed 5 jobs on October 15, 2026.

The one customer review shown here is rated 5.0 out of 5.

Recent work covers Star, NC, Albemarle, NC, Norwood, NC, Polkton, NC and Winston-Salem, NC.

Job Locations and Reviews

Winston-Salem, NC - Pride Plumbing began by draining the existing water heater and carefully disconnecting all gas, water, and vent lines. We then installed a new 100-gallon natural gas Rheem GHE100SU-200 commercial water heater, ensuring all connections for gas, water, vent, and exhaust were securely made. Following installation, we conducted thorough tests for gas and water leaks. The new water heater was set to the correct parameters and temperature, and we verified its proper operation. Upon completion, we cleaned the work area, ensuring it was left in pristine condition. We provided a 3-year warranty on the water heater tank and a 1-year warranty on parts and labor.
Becky L.
Becky L. Checked in
Pride Plumbing began by draining the existing water heater and carefully disconnecting all gas, water, and vent lines. We then installed a new 100-gallon natural gas Rheem GHE100SU-200 commercial water heater, ensuring all connections for gas, water, vent, and exhaust were securely made. Following installation, we conducted thorough tests for gas and water leaks. The new water heater was set to the correct parameters and temperature, and we verified its proper operation. Upon completion, we cleaned the work area, ensuring it was left in pristine condition. We provided a 3-year warranty on the water heater tank and a 1-year warranty on parts and labor.
Winston-Salem, NC 27106
Albemarle, NC - Pride Plumbing addressed a leak at the water meter by first locating the shut-off valve. After shutting off the water, we removed the damaged section of pipe. We then repaired the line with PEX pipe and fittings and installed a new valve to ensure proper functionality. Additionally, we observed low water pressure and recommended the customer have the town come out and adjust the valve. We provided a one-year warranty on both parts and labor for the services performed.
Becky L.
Becky L. Checked in
Pride Plumbing addressed a leak at the water meter by first locating the shut-off valve. After shutting off the water, we removed the damaged section of pipe. We then repaired the line with PEX pipe and fittings and installed a new valve to ensure proper functionality. Additionally, we observed low water pressure and recommended the customer have the town come out and adjust the valve. We provided a one-year warranty on both parts and labor for the services performed.
Albemarle, NC 28001
Becky L.
Becky L. Checked in
Pride Plumbing addressed an issue with a Rheem electric tabletop lowboy water heater that wasn't maintaining a hot temperature. After assessing the problem, we provided a cost estimate to replace the unit with a new model of the same capacity. The process will begin by shutting off the water supply and disconnecting the electrical connections and water lines. We will then remove the old unit and dispose of it properly. Installation of the new water heater will involve connecting ball water shut-off valves, PEX and stainless-steel water supply lines, a brass drain valve, and making the necessary electrical connections with a Romex connector. We will turn the water back on, check for leaks, purge air from the water lines, ensure the temperature and pressure relief valve is correctly vented, and set the unit to its appropriate operating temperature.
Polkton, NC 28135
Becky L.
Becky L. Checked in
Pride Plumbing first inspected a non-working 38-gallon electric American E62-40L-045DV lowboy water heater and confirmed that it was not receiving power. We then checked the circuit breakers and found none in the tripped position. To ensure a thorough evaluation, we recommended the customer contact an electrician for further investigation. While waiting for the electrician, we took the opportunity to assess the water heater's age, noting it was installed in 2007. We provided the customer with detailed estimates for replacing the water heater, considering both the current model and potential upgrades for improved efficiency and reliability.
Norwood, NC 28128
Star, NC - Pride Plumbing performed a thorough descaling service on a Navien 240A tankless water heater. First, we safely cut off the power from the breaker and the water at the meter. We then removed the unit's cover and meticulously cleaned the air intake screen. Next, we prepared a solution using Rectorseal Calci-Free Tankless Water Heater Flush, allowing it to run through the unit for 45 minutes to an hour. Following this, we flushed the unit with clean water. After reattaching the unit's skirt, we restored power and water, and tested the unit to ensure it was operating correctly without any issues.
Becky L.
Becky L. Checked in
Pride Plumbing performed a thorough descaling service on a Navien 240A tankless water heater. First, we safely cut off the power from the breaker and the water at the meter. We then removed the unit's cover and meticulously cleaned the air intake screen. Next, we prepared a solution using Rectorseal Calci-Free Tankless Water Heater Flush, allowing it to run through the unit for 45 minutes to an hour. Following this, we flushed the unit with clean water. After reattaching the unit's skirt, we restored power and water, and tested the unit to ensure it was operating correctly without any issues.
Star, NC 27356
Review
Wonderful Service
Montgomery Senior - Star, NC 27356
Response from Pride Plumbing Services:

Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306