Reviews

Pride Plumbing came out and repiped and replaced the water supply lines under the house in the basement, going to the fixtures in the kitchen (sink faucet, dishwasher, and ice maker), two bathrooms (sinks, toilets, and bathtubs/showers), the washing machine (installing a new washer box and hot and cold boiler drains), and the water heater, with new PEX piping and fittings (installing new 1/4 turn water shut-off valves on each fixture inside the house along with new above-floor braided stainless-steel water supply lines) and replaced three outside hose bib spigots with new Woodford frost-free models.

Pride Plumbing came out, and after performing an inspection for an odor in the home's water, provided cost estimates to perform the following work: 1) replace a faulty pressure reducing valve (PRV) at the water meter (attaching it to the existing black roll outside main water supply line with new PEX piping and fittings and adding a ball water shutoff valve); and 2) remove carbon filters from their canisters; apply chlorine shock to the system; slowly run water through the fixtures and water heater; after the bleach smell has disappeared, install new customer-supplied carbon filters in the canisters; and bleed air from the water lines and test for leaks.

Pride Plumbing came out and replaced a leaking single-handle bathtub/shower faucet valve with a new single-handle model with chrome trim (shower head, faucet valve handle and cover, downspout diverter, and overflow cover). This included cutting an access in the shower wall and replacing the valve along with short sections of its hot- and cold-water supply lines with new PEX piping and fittings.

Pride Plumbing was called by the customer to come out and inspect their septic tank. We called in our septic pumping truck; located and uncovered the home’s septic tank, removed its lid, pumped it out, cleaned the tank’s filter, ensured proper drainage and flushing, performed our inspection (no issues were found), reset the lid, and covered the tank back up. We then provided the customer with the results of our inspection.

Pride Plumbing was called out for a leaking commercial kitchen sink drain. We replaced the drain's slip joint nut and flanged tailpiece washer and tested for leaks with no further issues.

Pride Plumbing came out and replaced a leaking 30-gallon electric Rheem 71-30S water heater with a new 40-gallon electric Bradford White RE340S6-1NCWW model. First, after shutting off the water and disconnecting its electrical connections and inlet and outlet water lines, we removed and disposed of the old water heater. Then we installed rubber water heater pads, the new water heater, ball water shut-off valves, PEX and stainless-steel water supply lines to the water heater connectors, a brass drain valve, and wired up the electrical connections to the new water heater (adding a Romex connector). Finally, we turned the water back on and bled the air out of the water lines, ensured that the unit’s temperature and pressure (T&P) relief valve was properly vented, and set the unit to its appropriate operating temperature.

Pride Plumbing was called out for a toilet bowl leaking at its base. After shutting off the water, we drained the toilet and then pulled it, cleaned and inspected its flange, replaced its wax ring gasket (with a new Mainline ML11580 model), reset the toilet, replaced its toilet bowl bolts and caps and the toilet tank's above-floor braided stainless steel water supply line. We turned the water back on, refilled the toilet, and tested for leaks and proper operation with no issues. We also provided a cost estimate to replace the toilet with a new Gerber Viper model. This would include draining and pulling the old toilet, inspecting/cleaning/replacing the flange, replacing the toilet bowl, toilet tank, flapper, water fill valve, tank to bowl gasket and bolts, seat, wax ring gasket, toilet bowl bolts, toilet bowl bolt washers, toilet bowl bolt caps, and above-floor stainless steel braided water supply line.

Pride Plumbing came out to remove the copper pipes and fittings in the wall going to a shower valve. After shutting off the water and removing an access panel, we removed the shower valve and then the copper pipes. We then installed new PEX piping and fittings onto the shower valve, reinstalled the shower valve, and tied-in to the water main underneath the home. We then turned the water back on and tested for leaks and proper operation of the shower valve with no issues.

Pride Plumbing was called out for a main drain line stoppage. After conducting an inspection, we determined that the best course of action would be to clear the main line at the septic tank. We dug up the septic tank, removed the lid, and then used a sewer machine back up through the drain toward the home and cleared the blockage. We then inserted a camera into the drain line and it confirmed that it was clear. We also provided a cost estimate to trench a ditch from the septic tank to the home to expose, remove, and replace the main outside sewer septic drain line with new PVC piping and fittings along with installing proper cleanouts and fittings per code and sealing the septic tank penetration with concrete.

Pride Plumbing was called out for sewage backing up into the home. We inserted a camera into the outside main sewer septic drain line’s cleanout and other drain line accesses in the building to determine the condition of the line. However, we were unable to find any obstructions in the building's drain lines.