Reviews

Pride Plumbing began by draining the existing water heater and carefully disconnecting all gas, water, and vent lines. We then installed a new 100-gallon natural gas Rheem GHE100SU-200 commercial water heater, ensuring all connections for gas, water, vent, and exhaust were securely made. Following installation, we conducted thorough tests for gas and water leaks. The new water heater was set to the correct parameters and temperature, and we verified its proper operation. Upon completion, we cleaned the work area, ensuring it was left in pristine condition. We provided a 3-year warranty on the water heater tank and a 1-year warranty on parts and labor.

Pride Plumbing addressed a leak at the water meter by first locating the shut-off valve. After shutting off the water, we removed the damaged section of pipe. We then repaired the line with PEX pipe and fittings and installed a new valve to ensure proper functionality. Additionally, we observed low water pressure and recommended the customer have the town come out and adjust the valve. We provided a one-year warranty on both parts and labor for the services performed.

Pride Plumbing addressed an issue with a Rheem electric tabletop lowboy water heater that wasn't maintaining a hot temperature. After assessing the problem, we provided a cost estimate to replace the unit with a new model of the same capacity. The process will begin by shutting off the water supply and disconnecting the electrical connections and water lines. We will then remove the old unit and dispose of it properly. Installation of the new water heater will involve connecting ball water shut-off valves, PEX and stainless-steel water supply lines, a brass drain valve, and making the necessary electrical connections with a Romex connector. We will turn the water back on, check for leaks, purge air from the water lines, ensure the temperature and pressure relief valve is correctly vented, and set the unit to its appropriate operating temperature.

Pride Plumbing first inspected a non-working 38-gallon electric American E62-40L-045DV lowboy water heater and confirmed that it was not receiving power. We then checked the circuit breakers and found none in the tripped position. To ensure a thorough evaluation, we recommended the customer contact an electrician for further investigation. While waiting for the electrician, we took the opportunity to assess the water heater's age, noting it was installed in 2007. We provided the customer with detailed estimates for replacing the water heater, considering both the current model and potential upgrades for improved efficiency and reliability.

Pride Plumbing performed a thorough descaling service on a Navien 240A tankless water heater. First, we safely cut off the power from the breaker and the water at the meter. We then removed the unit's cover and meticulously cleaned the air intake screen. Next, we prepared a solution using Rectorseal Calci-Free Tankless Water Heater Flush, allowing it to run through the unit for 45 minutes to an hour. Following this, we flushed the unit with clean water. After reattaching the unit's skirt, we restored power and water, and tested the unit to ensure it was operating correctly without any issues.

Upon arrival, Pride Plumbing was shown to the washer box where a leak was evident. The drain line appeared to be broken and had been hastily repaired with silicone. This 1 1/2 inch line seemed undersized, especially since the customer had recently purchased a new washer. The issue likely began with the installation of the new appliance. We assessed the situation and determined that the line might be both undersized and damaged. We informed the customer that we need to quote for a new washer box installation and an upgrade to a properly sized drain line to prevent future issues.

Upon arrival, Pride Plumbing assessed the situation and confirmed that the cabin's 50-gallon natural gas State GS650YBRT water heater had failed due to an internal leak. After a thorough inspection, it was evident that the leak was originating from within the unit. We provided the maintenance team with detailed pricing options for replacement, including the cost of installing a new unit of the same capacity with and without a thermal expansion tank.

Pride Plumbing was called out for a leaking American Standard toilet. We identified the master bath toilet's fill valve as the issue, it was submerged in water and continuously running. We explained the situation to the customer and offered options to replace the toilet or the fill valve. Opting for the latter, we removed the faulty valve and installed a new one along with replacing its supply line hose. After thorough testing, the toilet functioned perfectly. A 1-year warranty on parts and labor is provided.

Upon arrival, Pride Plumbing conducted a thorough inspection of three leaking toilet tanks, which the customer had previously tried to fix. After evaluating the situation, we presented two repair options. The first involved rebuilding the flush assemblies, which included replacing gaskets, bolts, water fill valves, flappers, and above-floor braided stainless steel water supply lines. The second option was to replace the toilets with new Gerber Viper models, which entailed removing the old toilets, inspecting and replacing flanges, and installing new bowls, tanks, gaskets, bolts, seats, wax rings, and water supply lines.

Pride Plumbing addressed multiple issues, starting with two leaking outdoor spigots. We replaced one of the original hose bibs with a Woodford frost-free model, connecting onto the existing water line in the crawl space with PEX pipe and fittings. Next, we replaced the angle stop for the master bath toilet, resolving its drip when turned off. We also installed a customer-provided rain-head showerhead, wand, and Moen trim kit. All installations were thoroughly tested for functionality and leaks, with no issues found. The new hose bib is covered by a six-year manufacturer warranty. Additionally, we provided a cost estimate for repiping and replacing the water supply lines under the house, using new PEX piping and fittings.